Customer Testimonials

"Unbelievable service and customer care. Great price and great product. The installers were very friendly and professional. "
R.R. - Baldwin, NY


"The tech who installed my air conditioner (Michael) was amazing. He did excellent work and I could not be happier with the results."
R.M. - Little Neck, NY


"Very professional!"
M.F. - Garden City, NY


"It was refreshing to deal with your organization and not have any misunderstandings or disputes regarding timing or quality of service. Every individual we came into contact was totally professional. We would not hesitate to recommend your organization. "
R.A. - Plainview, NY


"All workers were very courteous, organized, and meticulous with their work. "
M.M. - Forest Hills, NY


"Everyone we dealt with at T.F. O'Brien was professional, knowledgeable and courteous. The work was done when promised at the price quoted in the estimate. There were no surprises. The installers, Michael and Kyle, were amazing. Our ductless system looks great and works beautifully. The entire experience exceeded our expectations. Thank you."
N.K. - Williston Park, NY


"My new installation was done professionally, timely and neatly. An overall, great experience!"
D.B. - New Hyde Park, NY


"Quite satisfied from the initial call for an existing on-site condition review/system proposal to installation completion/start-up. "
R.S. - Wantagh, NY


"We've used T.F. O'Brien in the past for our heating needs, but this time, we needed our ancient AC system replaced. Since it's a UNICO, we needed someone who knew how to deal with their proprietary forced-air system, and we didn't want to replace our flexible ducts. In just over 1/2 a day, they ripped out the entire old system, put in the new one, and made everything look cleaner/nicer than it ever was! Since it was cold outside, they promised to follow-up and make sure all was ok when the weather was warmer - E.g. add refrigerant to the system. Sure enough, they came back and didn't mind rescheduling once because the weather was still too cold. The techs and staff are super-friendly, patient, and don't hesitate to follow-up and make sure all is ok! We're totally satisfied!"
L.S. - Fresh Meadows, NY


"Great work! Thanks! The whole team was great. Special thanks to Maria."
R.C. - Manhasset, NY