T.F. O’Brien owner Kerry O’Brien recently appeared on the 30-minute home improvement program, HouseSmarts with Lou Manfredini. The home improvement show provides “useful home improvement knowledge and an entertaining look into the projects of real homeowners,” according to their website. T.F. O’Brien appeared on the show’s “Locally Owned and Operated” segment, which features correspondent Jean Chatzky explores local small businesses and interviews their owners.

During Kerry’s segment, he showed Chatzky the T.F. O’Brien showroom and explained how the business has evolved over the last several decades, from the time it was started by his grandfather, Thomas Francis O’Brien. He discussed how the company is focused on customer relationships above all else, and how the company has stayed in business for so long because of this. He also talked about the trend toward ductless mini-split systems and how T.F. O’Brien stays abreast of latest trends like ductless in order to maximize customer satisfaction.

The segment aired in October, and can be viewed in the above video. To learn more about HouseSmarts with Lou Manfredini, visit them online at www.housesmartstv.com.